A. She Found It offers free ground shipping on The Subscription. Please note that at this time we can only ship to the United States, but we are working to include other countries in future sales. Once your order is shipped you will receive a shipping confirmation with a tracking number. Your box will be dropped off at your doorstep without signature confirmation. It is the customer’s responsibility to ensure their box can be dropped off and left unattended without signing for it upon delivery. For items purchased from Finds, standard shipping rates will apply based upon shipping method chosen.
Q. Return Policy
A. All She Found It purchases, The Subscription and Finds, are final sale and nonrefundable. We do not accept returns and any item returned by a customer will not be eligible for a refund. In the case that The Subscription Edition does not arrive or a product is damaged, we must be notified in writing (email will suffice) within 4 weeks of receiving your tracking information. If we are not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. Please note that orders may take 2 weeks to fulfill from the time of shipment. All refunds are granted at the sole discretion of She Found It LLC.
Q. Cancellation Policy
A. Annual Memberships to The Subscription cannot be canceled during the subscription period. Quarterly membership of The Subscription can be canceled during the subscription period, but only after receipt of the first delivery. If you would like to cancel your quarterly membership after receiving the first delivery, then make sure to do so before the 15th of the month prior to The Subscription’s next Edition release. Otherwise, you will continue to be billed for the following quarterly Edition. There are no cancellation fees.
The Subscription release dates for 2016/2017 are as follows:
Q. Billing & Renewal Dates
A. After the initial payment, your credit card will be charged between the 1st & the 5th day of the month on the release dates listed above. There is no need to purchase the next Edition. Membership automatically renews until canceled.